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 State-of-the-Art
Cougar's state-of-the-art operations control centre (OCC) is located in St. John's, Newfoundland and Labrador. All Cougar flights are scheduled, planned and dispatched from this location. The new OCC houses operational staff from the flight dispatch department, commercial staff from the passenger movements department, their respective supervisors, and an emergency response area.
Situating these resources in one location allows rapid access to the required information. This heightened situational awareness allows the OCC to efficiently provide high quality information resulting in safer, more efficient flight operations.
Technology
Equipment utilized by the OCC includes LCD screens, touch screen communication consoles, VHF radios, satellite phones, projection screens, and 42" plasma screens.
On one of the screens we track our aircraft, some of VIH's aircraft, and east coast vessels owned and operated by Secunda Marine, Atlantic Towing Ltd. and Maersk. In addition, we offer third party asset tracking using our satellite based tracking system.
The second screen toggles between: current and planned flight scheduling activity; regional satellite and radar imagery; real time airport operational details; and Environment Canada's marine forecast for the region.
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Cougar Helicopters Inc. | A VIH Aviation Group Company