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 Security
In 2007, Cougar Helicopters created a more controlled, secure passenger movements area.
After check-in, all passengers are asked to declare any prohibited items and a thorough examination of passenger baggage is conducted. Using x-ray and physical searches security agents will examine the contents of each item of luggage or freight you are carrying, in your presence, before you will be permitted to proceed to pre-flight briefing. Once your luggage has been cleared it will be placed in a secure area. You will not have access to your baggage once it is in the secure area
Please note that passengers are not normally permitted to carry cameras, cell phones, pagers or other wireless devices offshore, in accordance with the policies of offshore operators. A secure, locked cabinet is provided for passengers who need to leave behind such personal electronic devices. These may be retrieved from a security agent upon your return from offshore.
Other prohibited items include unsealed mouthwash, prescription and non-prescription medications, and pocket knives. Prescription and non-prescription medications must be declared at check-in and these items will be placed in a medical bag for your retrieval once you reach the offshore installation. Depending on the offshore operator, pocket knives may be allowed but will have to be placed in the medical bag. Please check with your employer on their specific policies.
Passengers will be permitted to carry personal stereo equipment, such as iPods, in personal luggage. The use of these devices is prohibited in flight.
Passengers carrying laptop computers will be required to remove the battery from the computer during the security check. The battery will placed in an envelope to prevent sparking of the terminals, and may then be transported in the laptop bag. This same procedure must be followed on the return trip from offshore. Passengers carrying rechargeable tools such as drills will also be required to detach the battery pack from the device prior to shipping.
Once your luggage has been cleared, you will be security checked using a walkthrough metal detector and, if necessary, a hand held metal detector. If you leave the secure area for any reason, you will be checked again as you return. Boarding passes and photo ID must be presented to Security before you will be granted readmittance.
Other Security Features
- Cougar personnel now provide access to all passengers as the side entrance door is equipped with a card swipe on both sides.
- A Cougar employee is assigned to monitor activity in the secure area during passenger movements and this person assumes primary responsibility for security in the area during their shift.
- The ramp access door in the passenger lounge has been equipped with a sensor which will alert Cougar personnel on opening.
- Inbound passengers enter Cougar through a separate area so there is no mixing of inbound and outbound passengers.
- Ramp/Security personnel have completed training in: x-ray; wand; alcotest/breathalyzer; physical baggage search techniques; as well as operator specific requirements.
- Security cameras have been installed around the building in secure and non secure areas. These have recording capability.
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Cougar Helicopters Inc. | A VIH Aviation Group Company